At VoIPX we take customer service seriously. It’s what separates us from the competition. That’s why we provide white glove service from day one. When a customer signs up with VoIPX we make it easy. We don’t send out a complicated form or make our customers provision their own phones. We actually take the time to interview every customer. We learn about their business and make recommendations, which helps create the most efficient environment possible.
This level of support carries through into everything we do. That’s why all of our customers have a dedicated Sales Engineer. This person is intimately familiar with their account and can help escalate trouble tickets, training questions or any other concern should the need arise.
We are here for our customers 24x7x365 and will provide an escalation list up to the level of ownership upon request. Can your old phone company make that claim?